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Amazon.nl Bekijk prijs As libraries move into the 21st century, quality management has become a key focus of the effort to create a service culture that meets - and indeed exceeds - customer requirements. The language of customer service has become common in the library and information sector, as have many of the techniques associated with the provision of customer-focused services. However, there is a danger that customer service may be seen as a 'bolt on' to existing...
De Building a Successful Customer-Service Culture: A Guide for Library and Information Managers is een populaire optie voor Taalwetenschap. Esy heeft 1 prijs gevonden, de goedkoopste keuze is volgens ons Bol, maar bekijk de andere aanbieders om het zeker te weten. Links openen in een nieuwe tabblad. Bekijk hier onder de product specificaties. Meer product informatie beschikbaar bij Bol.
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€ 80,99 A collection of local history materials is useful to a wide variety of library users, from genealogists and family historians, to patrons researching the history of their home or church, and local stu...
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