Information is the currency of the information age and in many cases is the most valuable asset possessed by an organisation. Information security management is the discipline that focuses on protecting and securing these assets against the threats of natural disasters, fraud and other criminal activity, user error and system failure. Effective information security can be defined as the 'preservation of confidentiality, integrity and availab...
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The eSourcing Capability Model for Service Providers (eSCM-SP) is the best practices model that supports sourcing organizations successfully manage and reduce their risks and improve their capabilitie...
The key to any successful IT Service Management solution are strong, clear processes that are fit for purpose. The continual cycle of service improvements must therefore look at the existing processes...
Note: This book is available in several languages: Chinese, English. Six Sigma provides a quantitative methodology of continuous (process) improvement and cost reduction, by reducing the amount of var...
Dit Courseware pakket bestaat uit twee publicaties, Information Security Foundation op basis van ISO 27002 Courseware () en Basiskennis informatiebeveiliging op basis van ISO27001 en ISO27002 - 2de he...