Training Library Staff And Volunteers To Provide Extra Ordinary Customer Services - Prijzen

Establishing and maintaining the best possible customer service is essential for every library. Here is a training manual that gives you the 'what to say' and 'what to do' to make that goal a reality. The authors offer guidance for training employees at all levels - from front line staff to managers. They show you in detail how to integrate a customer service focus and training into a variety of staff and volunteer interactions - job interviews,...

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Training Library Staff And Volunteers To Provide Extra Ordinary Customer Services is onder andere te koop bij: Bol. Esy raadt altijd aan om meerdere aanbieders te bekijken om geen last minute deals mis te lopen.