Have you ever made a presentation and noticed that some in your audience were not listening? Ever had a conversation with a person who kept looking over your shoulder for someone more interesting? Ever tried to make your point in a meeting, only for the chair to cut you off before you had finished?If anything like that has ever happened to you, you need this book.Getting your message across quickly and effectively is a skill that will get you not...
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Volume 2 of 2. Total quality control is a system for integrating the quality development, maintenance, and improvement efforts of the various groups in an organization so as to produce marketing, engi...