ABC's of Relationship Selling 13e trains readers on a step-by-step selling process that is universal in nature. This edition presents the sales process or system in a logical sequence: from planning and the approach, to closing, to follow-up, for exceptional customer service. The goal of this text has always been to help ensure that students understand the order of steps within the selling process; to provide numerous examples of what should...
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The Martin is considered the finest acoustic guitar in the world, a distinction it has held for more that 160 years. Martin guitars have been played by performers Eric Clapton, Stephen Stills, Judy Co...