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Bruna NL 19,84 19,84 Bekijk BookSpot.nl 19,84 22,79 Bekijk Amazon.nl Bekijk prijs IT Service Management (ITSM) quality is one of the most important requirements to provide valuable services that add value to the business. The ISO/IEC 20000 standard for the IT Service Management has been able to join together the principles of ISO quality management and the standard ITSM processes in the market. The purpose of this book is to help in the preparation of EXIN ITSM Foundation based on ISO/IEC 20000 exam, providing an overview of I...
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€ 14,34 Note: This book is available in several languages: Dutch, English. Self-assessment is the individual, systematic review of a way of working and the results of it. Filling out this ASL® 2 Self-assessme...
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€ 48,34 It is now accepted that IT functions are a fundamental part of the competitive business model. Instead of simply offering services IT must `create value for the business. This practical title describe...
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€ 14,34 Note: This book is available in several languages: Dutch, English. Self assessment is the individual, systematic review of a way of working and the results of it. Filling out this BiSL® Self-assessmen...
Naar goedkoopste shop Vergelijk 2 shops 
