In 1979, John Carona founded Associa, a community association management company, with just one client. Under his leadership, Associa has grown to become the largest and most stable management company in North America. In In the Common Interest II, Carona shares the secrets of his success for those in the community management industry and any leader interested in the how of building a successful service business. Customer service is at the heart...
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This is the second of three volumes containing the published and unpublished economic papers of Orley Ashenfelter written between 1966 and 1994. A complete and cross-referenced chronological list of...